Place their trust in Agile Change Leadership Institute’s experienced trainers to help them lead high-volume change at speed.
Are trained by our engaging facilitators with in-depth real-world industry experience.
Our Agile Change Leadership and Change Management books and scorecards reach 29 countries all over the world – and counting.
We know that poorly planned and implemented change costs organisations big dollars – these costs can be financial costs (e.g., high burn rate on delayed projects or bringing in expensive resources to ‘fix’ change gone wrong); market costs (e.g., being slow to market with new products or dealing with large volumes of customer complaints); and people costs (e.g., high turnover and decreased employee performance).
We help build change capability across the organisation, so that organisations can better plan and implement changes and not incur unnecessary costs.
With the additional pressures of a pandemic and external crises, we’re facing an epidemic of unskilled leaders of change. Operational managers and leaders are thrust into transformational roles with no training or background in change – leaders tell us they can often feel panicked, out of control, and some fear irrelevant.
We help change leaders build the personal qualities required to successfully lead continuous change by providing them with tools and techniques to lead their people with calm and confidence.
We also know that organisations just don’t have enough dedicated change resources to handle the volume of changes that are being introduced, and those change resources are overworked and overwhelmed.
We help change managers sharpen their toolkit and work with impacted stakeholders to support change that sticks.
Our expert team has first-hand experience ‘in the trenches’ and understands the exact challenges that teams like yours face. This means that we can offer you the latest insights and strategies to overcome them. We are continuous learners, always evolving within the relentlessly changing landscape of leadership and change management. We’re committed to empowering you to innovate and do things differently, ensuring that you’re informed and ready to take decisive action – no matter what the future might bring.
Our innovative approach is built on the back of the latest knowledge and industry insights, which means that you’ll always be ahead of the game. We have crafted our courses to shape change managers and business leaders for agile environments, providing them with the tools and confidence to constantly adapt, thrive, and lead.
We want to help you take action in real time, turning every new challenge into an opportunity. With ACLI, we don’t just teach you facts, figures, and principles. We give you real-world practical skills that give you the courage to lead with confidence, courage, and a fresh perspective.
Our mission is to equip every leader to feel in control, confident and calm when it comes to disruptive change.
We want to prepare every change manager to be job-ready for agile environments, ensuring that they are primed to face challenges and seize any opportunities that come their way.
Learn more about who we are
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At ACLI, our vision is to help businesses to embrace change. We welcome an era where leaders are agile and adaptive in the face of change. We want to work towards a future where change skills are second nature, propelling organisations to flourish, despite a constantly changing world.
We want a future where change is everybody’s business.
Learn more about who we are.
It should be no surprise that a business that advocates for change and agility holds progressive values.
We value curiosity, flexibility, safety, and empowerment.
We are committed to diversity in all domains. We’re firm believers that when you know better, you do better, and we welcome feedback on how we might need to update our language, practices, materials and resources to be more inclusive.
The Agile Change Leadership Institute is headquartered on Wurundjeri Woi- Wurrung land, in Naarm, of the Kulin Nation. We cannot talk of change and agility without considering the legacy of a living culture of some 60,000 years, and the cycles that occur on our land and waters. We honour and pay our respects to the Elders, both past and present and extend that respect to all Indigenous persons across the land.
Last week I completed the Agile Change Manager certification with the Agile Change Leadership Institute.
It’s a great self-paced course, full of real life examples, templates and resources. Highly recommend it to my change colleagues globally.
Thanks Dr Jen Frahm and Lena Ross for such an engaging course.

I have just completed the Agile Change Leadership programme and it has been a deeply valuable learning journey for me as an HR and Talent leader. What I appreciated most about this course is its strong human-centred perspective on change. Rather than focusing on tools or frameworks alone, the programme helped me rethink how managers experience and lead change—from managing uncertainty, resistance, and readiness, to building psychological safety, empathy, and shared ownership. The practical experiments encouraged me to move from awareness to action, enabling managers to shift from controlling change to creating the conditions where people can adapt and perform. The insights from this course have directly strengthened my ability to support leaders in navigating complexity, engaging teams through dialogue, and leading change with confidence, care, and clarity. I would highly recommend this programme to managers, HR professionals, and change practitioners who want to lead change in a more agile, authentic, and sustainable way.I am also sincerely grateful to the Agile Change Leadership Institute for the scholarship that made this learning journey possible. It has been a meaningful investment in my development, and one that I will continue to apply in practice.

I’m happy to share that I’ve obtained a new certification: Certificate of Agile Change Leadership from Agile Change Leadership Institute! Completing the Course was a truly meaningful experience for me.
While the program is self-paced, the presence of engaged tutors Dr Jen Frahm, Lena Ross and the thoughtful system of experiments and tests created a real space for dialogue, knowledge exchange, and mutual support.
During a time of war, this program became for me not only a professional development journey, but also a source of deep psychological support — a reminder that growth is possible when learning is guided by empathy and true expertise.
I deeply value the strong frameworks and practical algorithms that continue to evolve with practice well beyond the course. Thank you for making this learning journey so human and impactful 👏 .

Another LEGEND through the Agile Change Leadership Certificate program! Congratulations Thea de Klerk – we loved reading your submissions and seeing how you were bringing the experiments and lessons to life! Thea said: This journey has been both challenging and deeply rewarding. Thank you to Lena Ross and Dr Jen Frahm —I have genuinely enjoyed every part of the experience. Building on the foundation of my Agile Change Manager certification, this program expanded my understanding of what it truly means to lead change with empathy, vulnerability, and curiosity. It reinforced a human‑centred mindset and the powerful idea that resistance is not something to be overcome, but something to learn from and leverage to create better outcomes. In a world where transformation is constant, these capabilities feel more essential than ever. I’m looking forward to applying these insights to drive meaningful, sustainable change and to support teams as they navigate complexity with confidence. Onward to the next challenge! *** Indeed and we are cheering you on! And if you are a senior change practitioner looking to elevevate your practice to leadership level and want to know more, let us know- we’re happy to chat!

I’ve just completed the Change Leader – Basics course with the Agile Change Leadership Institute and it is THE essential training for anyone leading people through change. I’ve seen many “leadership” training courses, and none cut to the core as succinctly as ACLI, nor address the reality of those sticky conversations and circumstances that you will encounter. The course is laid out in that beautiful, bite size, brain friendly way that we know and love from ACLI. This means it is THE most accessible option for busy, overwhelmed leaders who need to quickly get up to speed. The investment is a no-brainer, and, unlike other options, it is directly applicable, waffle free, and full of useful tools to support ongoing application..

Excellent. As an avid follower of ACLI and Jen and Lena’s work, I’ve taken the Brain Based Change course and have all their books. Even as an experienced change practitioner, I was impressed by how much I learned—the course introduced me to valuable new tools and mindsets that have genuinely enhanced my approach to change delivery.

I recently completed the Agile Change Leadership course and really enjoyed the experience. Jen, Lena and the team have invested in cultivating a strong program that teaches, nurtures and empowers growth. I truly valued the detailed, personalised feedback which reinforced my learning in ways I didn’t expect. I will be recommending ACLI to others in the future!

I just completed the Agile Change Manager Certificate Program with the Agile Change Leadership Institute — and it was well worth the time.
With a solid foundation in change already, I didn’t expect to learn so much, and I’m grateful for it. The course was practical, thought-provoking, and packed with useful frameworks I’m looking forward to applying in future projects. It offered fresh ideas, different perspectives, and tools that will help to improve my day-to-day work.
If you’re working in transformation, change, or delivery, I’d genuinely recommend connecting with the Agile Change Leadership Institute to look at their range of courses. I’m looking forward to signing up for another course already!

Proud to finally share that I’ve completed the Agile Change Manager certification with the Agile Change Leadership Institute.
Truth is, I finished it a while ago. But I didn’t post about it at the time. I was navigating a work environment that didn’t align with who I am as a Change Leader, and I wasn’t in the right headspace to celebrate the achievement or fully apply what I had learned.
𝐁𝐮𝐭 𝐠𝐫𝐨𝐰𝐭𝐡 𝐝𝐨𝐞𝐬 𝐧𝐨𝐭 𝐩𝐚𝐮𝐬𝐞 𝐰𝐡𝐞𝐧 𝐭𝐡𝐞 𝐬𝐞𝐭𝐭𝐢𝐧𝐠 𝐢𝐬 𝐭𝐨𝐮𝐠𝐡. 𝐒𝐨𝐦𝐞𝐭𝐢𝐦𝐞𝐬, 𝐭𝐡𝐚𝐭 𝐢𝐬 𝐰𝐡𝐞𝐧 𝐢𝐭 𝐛𝐞𝐜𝐨𝐦𝐞𝐬 𝐦𝐨𝐬𝐭 𝐦𝐞𝐚𝐧𝐢𝐧𝐠𝐟𝐮𝐥.
Looking back, I can see how much I took from that experience 🙏 💖 The course gave me practical tools to lead in agile environments with structure, empathy, and clarity. But more importantly, it reminded me of the kind of leader I want to be. Someone who creates space for people, brings calm in complexity, and helps others feel safe to embrace change ✨
𝐇𝐞𝐫𝐞’𝐬 𝐭𝐨 𝐦𝐨𝐯𝐢𝐧𝐠 𝐟𝐨𝐫𝐰𝐚𝐫𝐝 𝐰𝐢𝐭𝐡 𝐩𝐮𝐫𝐩𝐨𝐬𝐞, 𝐚𝐧𝐝 𝐮𝐬𝐢𝐧𝐠 𝐞𝐯𝐞𝐫𝐲 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 𝐞𝐯𝐞𝐧 𝐭𝐡𝐞 𝐭𝐨𝐮𝐠𝐡 𝐨𝐧𝐞𝐬 𝐭𝐨 𝐛𝐞𝐜𝐨𝐦𝐞 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫, 𝐰𝐢𝐬𝐞𝐫, 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞 𝐡𝐮𝐦𝐚𝐧 𝐢𝐧 𝐡𝐨𝐰 𝐰𝐞 𝐥𝐞𝐚𝐝.
Shoutout to Dr Jen Frahm and Lena Ross for creating a course that feels more like a smart, engaging conversation than formal training. I’ve already recommended it to a few peers. It’s sharp, practical, and exactly what modern change leaders need in complex environments!
If you’re navigating complex change in fast-paced environments, I highly recommend this learning path.

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