Where Design Thinking Meets Change Management
Let’s demystify Design Thinking – aka Human Centred Design.
Disruption and new ways of working is calling for different approaches to how we deliver change. At the same time, the employee experience is now regarded as important, if not more important, than the customer experience.
The key objective of this program is to learn to integrate the principles of design thinking into the way you lead or manage change to improve the overall end-user experience and adoption.
This program has a strong practical focus. It comes with a playbook that features templates so you can apply the learning straight away.
Check out my intro clip on this online program.